Questions

Asked. Answered.

The reservation
What am I paying today?
Nothing. Your card is saved against your numbered place and charged only on the fixed launch date shown at checkout. You will be reminded before the charge is taken.
Can I cancel?
Yes, at any time before the charge, free, with a single click on the link in your confirmation email. After delivery the sixty day money back guarantee applies.
How is my number assigned?
Strictly in order of reservation. The first reservation is No. 001 and the last is No. 500. Your number is confirmed by email the moment your reservation completes.
What if the launch date moves?
If the date moves for any reason you are notified before anything is charged, and your right to cancel free remains until the moment of charge.
The product
Why is the bottle hidden?
The object is revealed at launch to the five hundred first. What is not hidden is the formula. Every active and its dose is published on The Formula page now.
Who is it for?
Men who shave most days and want to address the look of uneven tone and the marks the blade leaves along the jaw and neck. It is formulated to be comfortable on freshly shaved skin.
Is it fragranced?
No. Fragrance free is a founding rule of the house, not a variant.
Anything I should know about allergens?
The formula contains hydrolysed lupine protein. Lupin is a declared legume allergen and appears on the full ingredient list. If you have a lupin or legume allergy, do not use this product.
Can I use it with a retinol?
Yes. It is designed as a morning serum and sits comfortably alongside an evening retinol routine. As with any new product, introduce one thing at a time.
Delivery and guarantee
When will it arrive?
Founding orders are despatched in number order from launch day. You will receive despatch confirmation with tracking by email.
What is the guarantee?
Sixty days from delivery, money back, no forms and no argument. If it is not for you, tell us and we refund you.
Reserve your number